Introduction

PizzaNow!, Inc. (“PizzaNow!, Inc.”, “we”, “our”, or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and related services (collectively, the “Platform”).

By using the Platform, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect the following types of information:

Information You Provide

When you use the Platform, you may provide personal information, including:

• Name
• Email Address
• Phone Number
• Delivery address
• Payment information (processed securely via third-party providers)
• Order history
• Account credentials (username, password)

Information We Collect Automatically

When you access the Platform, we may automatically collect:

• IP address
• Device information (model, operating system, browser type)
• Location data (if you enable location services)
• Usage data (e.g., pages visited, time spent, links clicked)
• Cookies and similar tracking technologies

Information from Third Parties

We may receive information from:

• Third-party payment processors
• Marketing and analytics partners
• Social media platforms (when you connect a social media account, such as a Facebook Business Page, to enable marketing features)

How We Use Your Information

We use your information to:

• Provide and improve the Platform
• Process orders and payments
• Facilitate delivery or pickup by partner pizzerias
• Send order updates and customer service communications
• Personalize content and offers
• Monitor Platform usage and prevent fraud
• Publish promotional content to your connected social media pages and read back engagement metrics to display campaign performance within your dashboard
• Comply with legal obligations

How We Share Your Information

We may share your information with:

Partner Pizzerias

To fulfill your orders, we share the necessary details (such as name, phone number, delivery address, and order information) with the selected Pizzeria.

Service Providers

We use third-party vendors for services including payment processing, analytics, customer support, and marketing.

Legal Requirements

We may disclose information if required by law, regulation, subpoena, or to protect our rights, users, or public safety.

Business Transfers

If PizzaNow!, Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Choices

Account Information

You may update or delete your account information by logging into your profile or contacting us.

Marketing Communications

You may opt out of promotional emails by following the unsubscribe link or contacting us directly. We may still send service-related communications (such as order confirmations or updates).

Location Data

You may disable location services through your device settings, though some Platform features may not function properly.

Cookies

You can manage cookies through your browser settings. Disabling cookies may affect your user experience.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Facebook Integration

Merchants may optionally connect their Facebook Business Page to the Platform to publish promotional posts and view engagement metrics for their marketing campaigns. When you use this feature, the following applies:

Data We Receive

When you connect your Facebook Business Page, we receive the following information from Facebook:

• A list of the Facebook Pages you manage, including each Page’s name and identifier
• Authorization tokens that allow us to publish posts and read engagement metrics on your behalf
• Your Facebook user identifier, used to associate your connected Page with your account and to process data deletion requests
• Engagement metrics for posts published through the Platform, including likes, comments, shares, and reach

How We Use This Data

We use this information to publish promotional content (such as marketing campaigns) to the Facebook Page you select, and to retrieve engagement metrics on those posts so we can display campaign performance within your dashboard. We do not publish content to your Page without your action, and we do not read or collect content you have not published through the Platform.

How We Share This Data

We do not sell or share Facebook data with any third parties. Post content and engagement metrics are exchanged solely between the Platform and Facebook to provide the integration. Aggregated and de-identified performance data may be used to improve our services.

Data Storage and Security

Authorization tokens received from Facebook are encrypted when stored. All requests made to Facebook’s servers include cryptographic proof of authenticity to prevent unauthorized use. Access to Facebook data is restricted to the services necessary to publish posts and retrieve engagement metrics.

Data Retention

We retain your Facebook data only for as long as your Facebook Page remains connected to the Platform. Engagement metrics are cached for a limited time to display in your dashboard and are refreshed periodically. When you disconnect your Facebook Page, we delete the stored authorization tokens, published post records, and associated engagement data from our systems.

Data Deletion

You may disconnect your Facebook Page at any time through the Platform’s social media settings, which will delete your Facebook data from our systems. You may also request deletion of your Facebook data by contacting us at info@pizzanow.app. In addition, if Facebook sends us a data deletion or deauthorization request on your behalf, we will delete your Facebook data and provide confirmation to Facebook.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system is completely secure, and you use the Platform at your own risk.

Children's Privacy

The Platform is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.

Your Rights — Delaware Privacy Law

If you are a resident of the State of Delaware, you have rights under applicable Delaware privacy laws, including the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Delete personal data
• Opt out of certain data processing (such as targeted advertising)

To exercise these rights, contact us at info@pizzanow.app. We will verify your identity before fulfilling any request.

Third-party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies independently.

Changes To This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you via the Platform or by email. Continued use of the Platform constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

PizzaNow!, Inc. Customer Support

Email: info@pizzanow.app

Address: 251 Little Falls Drive, City of Wilmington, DE 19808